aq1971 Terms and Conditions

1 General Terms

These terms and conditions ("Terms") form a legally binding agreement between the aq1971 platform and its users ("Members"). By using the aq1971 website, registering, or accessing any service, you are considered to have fully accepted these terms.

aq1971 operates a safe and reliable online gaming platform for users in Bangladesh. Our platform offers slot games, cricket betting, live casino, crash games, and a variety of other game types.

These terms must be read together with aq1971's Privacy Policy, Responsible Gaming Policy, and any promotional terms. Those documents are also considered part of this agreement.

If you do not agree with any part of these terms, please refrain from using the aq1971 platform. For any questions, contact us through our 24/7 live chat support.

2 Account Registration and Eligibility

2.1 Age Requirement

To open an account at aq1971, you must be 21 years of age or older. Gaming services on our platform are provided only to those aged 21 and above. aq1971 may request an identity document or other proof of age for verification at any time.

2.2 Registration Requirements

At the time of registration, you must provide the following information accurately:

• Your full legal name (as per your national identity card)
• Correct date of birth
• Active mobile number
• Valid email address
• Bangladeshi payment method details (bKash, Nagad, or Rocket)

Registering with false or incorrect information will result in permanent account closure and the deposited funds may be forfeited.

2.3 One Account Policy

Each individual may operate only one aq1971 account. Opening multiple accounts by the same person is strictly prohibited. If multiple accounts are detected, all accounts will be closed and all balances and bonuses will be cancelled.

3 Account Security and Responsibility

You are solely responsible for keeping your aq1971 account username and password secure. Never share your login details with anyone else.

If you notice any unauthorized access or suspicious activity on your account, notify our live chat support immediately. aq1971 will not be held responsible for any financial loss resulting from third-party use of your account.

• Use a strong password — at least 8 characters, including numbers and special symbols.
• Avoid logging in on public devices or unfamiliar networks.
• Always log out after each session once you are done.
• Stay alert to suspicious links or phishing attempts.

4 Deposit and Withdrawal Policy

4.1 Deposits

A minimum deposit of ৳100 can be made at aq1971. Three payment methods are currently accepted for deposits: bKash, Nagad, and Rocket. Deposited funds are generally credited to the account instantly.

When making a deposit, you must ensure that the payment account used is registered in your own name. Depositing using a third-party payment account is prohibited.

4.2 Withdrawals

A minimum withdrawal of ৳500 can be made. Withdrawal requests are generally processed within 1 hour. Withdrawals will only be made to the same payment method used for the deposit.

Identity verification must be completed before withdrawing. Withdrawals from unverified accounts may be delayed. To withdraw from a bonus balance, the wagering requirement of the relevant bonus must be met.

4.3 Anti-Money Laundering Policy

aq1971 is committed to preventing money laundering and illicit financial flows. Additional verification may be required for suspicious transactions or large-amount transactions. Law enforcement authorities may be notified of any illegal financial activity.

5 Bonus and Promotion Terms

5.1 Welcome Bonus

New members will receive a 120% bonus on their first deposit, up to a maximum of ৳8,000. For example: depositing ৳1,000 will earn a bonus of ৳1,200, making the total balance ৳2,200. Depositing ৳14,000 or more will earn the maximum bonus of ৳8,000, making the total balance ৳22,000.

5.2 Wagering Requirements

A 10x wagering requirement must be met before bonus funds can be withdrawn. This means you must place bets totalling 10 times the bonus amount received before the bonus becomes withdrawable.

The following points will be taken into account when calculating wagering:

• Only bets placed using the bonus balance will count toward wagering.
• Cancelled or refunded bets will not be counted.
• The wagering requirement must be met before the bonus expires.
• Restrictions on using the bonus in certain games may apply.

5.3 General Promotion Terms

Each promotion or offer has its own specific terms, which are detailed on the relevant promotion page. aq1971 reserves the right to modify or cancel any promotion. A promotion may not be combinable with multiple other offers at the same time.

Intentionally placing low-risk bets to exploit bonus benefits ("bonus abuse") is considered a violation of the terms and may result in account closure.

6 Betting and Gaming Rules

6.1 Betting Limits

Minimum and maximum bet limits are set for each game or betting market. These limits may change, and the limits displayed on the platform are final. Different limits may apply for special events or jackpot games.

6.2 Game Results

All game results are determined through certified Random Number Generator (RNG) technology, which is completely fair and impartial. If a technical error occurs in a game result, the relevant round may be voided and the bet amount will be refunded.

6.3 Cricket and Sports Betting

The following rules apply to cricket betting (BPL, IPL, T20 World Cup, ICC events) and other sports betting:

• Bets cannot be changed or cancelled after a match has started.
• If a match is abandoned or remains incomplete, the bet amount will be refunded.
• Real-time odds apply for in-play betting.
• In the event of a dispute over results, aq1971's decision is final.

6.4 Live Casino

Live casino games (live dealer roulette, blackjack, Sic Bo, Baccarat, etc.) are conducted in real time. A player may lose an active bet if their internet connection is lost. aq1971 is not liable for losses due to technical issues.

7 Prohibited Activities

The following activities are strictly prohibited on the aq1971 platform:

• Creating or operating multiple accounts
• Using fraudulent methods to obtain bonus benefits
• Using hacking, viruses, or any harmful software
• Placing bets using automated bots or scripts
• Using the platform for money laundering or illegal purposes
• Operating an account on behalf of or with the assistance of a minor
• Engaging in fraudulent conduct toward other members
• Attempting unauthorized access to aq1971's software or systems
• Registering under a false identity or using third-party information

8 Account Suspension or Closure

8.1 Account Closure by aq1971

aq1971 reserves the right to temporarily suspend or permanently close any account without prior notice in the following circumstances:

• In the event of a breach of the terms
• If fraudulent activity is suspected
• If identity verification fails
• If the account is inactive (no activity for an extended period)
• Due to legal or regulatory requirements

8.2 Account Closure Request by the Member

If you wish to close your account yourself, please contact our 24/7 live chat support or email us at [email protected]. You will be given the opportunity to withdraw any remaining valid balance before the request is processed.

8.3 Inactive Accounts

An account may be marked as inactive if there has been no login or transaction for an extended period. In such cases, any remaining balance in the account will be managed in accordance with applicable rules.

9 Responsible Gaming

aq1971 places the highest priority on responsible gaming. Gaming should be a form of entertainment, not a source of income. Our platform has several protective measures that members can use.

• Option to set self-imposed deposit limits
• Self-exclusion option — the ability to keep your account closed for a set period
• Option to view gaming history and spending records
• Assistance in identifying problem gaming

For more information on responsible gaming, visit our Responsible Gaming page.

10 Dispute Resolution

If any dispute or complaint arises, please contact our customer service team first. We take all complaints seriously and try to resolve them as quickly as possible.

10.1 Complaint Submission Process

• Contact us instantly via live chat
• Send a detailed email to [email protected]
• Attach relevant screenshots or evidence with the complaint
• Include your account number and the details of the related transaction

10.2 Resolution Timeframe

General complaints are typically resolved within 48–72 hours. More complex matters may take additional time. During the investigation, aq1971's decision will be considered final.

10.3 Disputes Regarding Game Results

If a discrepancy in a game result occurs due to a technical error, our technical team will review the server logs. In such cases, the server-side record will be considered final.

11 Privacy & Data Protection

aq1971 places the highest importance on protecting your personal information. All data is kept secure using SSL encryption technology. Your information will never be sold to third parties.

To learn in detail what information we collect, how we use it, and how we keep it secure, please read our Privacy Policy.

Information provided at the time of registration may be used for the following purposes:

• Account verification and management
• Transaction processing
• Providing customer support
• Sending relevant promotional information (subject to consent)
• Fraud prevention and security assurance

12 Changes to Terms

aq1971 reserves the right to partially or fully amend these terms and conditions at any time. Members will be properly notified before changes take effect — via email, live chat notification, or a banner on the platform.

Continued use of the platform after any changes will be considered as your acceptance of the new terms. If you do not agree to the new terms, you may close your account and withdraw any remaining valid balance.

The date of the latest update will be noted on this page alongside the updated terms. We recommend that you re-read these terms after each change.