aq1971 Privacy Policy — Your Data Is Our Responsibility

aq1971 (hereinafter referred to as "we", "us", or "the platform") is a trusted online gaming platform in Bangladesh. We take the protection of all our users' personal information very seriously. This Privacy Policy will inform you about what types of information we collect, how we use that information, who we share it with, and what measures we take to keep your information secure.

By using our website aq1971.lat, you agree to accept all the terms and conditions of this Privacy Policy. We may update this policy from time to time, and you will be properly notified of any significant changes.

This Privacy Policy applies to all services on the aq1971 platform, including cricket betting, slot games, live casino, crash games, and other gaming services.

aq1971 collects user information in several ways. The main methods are described below:

• Directly Provided Information: Information you voluntarily provide when you create an account, log in, deposit or withdraw funds, or contact us.
• Automatic Collection: Information collected automatically through cookies, log files, and similar technologies when you visit our website.
• Cookies and Tracking Technologies: Cookies are used to improve platform functionality and personalize your experience.
• Third Parties: Information received through payment gateways (bKash, Nagad, Rocket) and identity verification services.

About Cookies

We use Essential and Analytical cookies. Essential cookies are necessary for the core functionality of the platform and cannot be disabled. Analytical cookies help us improve our services. You can control cookies by changing your browser settings.

aq1971 uses your personal information for the following lawful purposes:

• Account Management: Creating, verifying, and ensuring secure access to your account.
• Financial Transaction Processing: Processing deposit and withdrawal requests and ensuring transaction security.
• Service Delivery: Providing gaming services, bonus offers, and cashback benefits.
• Customer Support: Resolving your issues through 24/7 live chat and email.
• Security and Fraud Prevention: Detecting and preventing unauthorized access to accounts and fraudulent activity.
• Responsible Gaming: Monitoring your gaming behavior to provide alerts and help set limits where needed.
• Legal Compliance: Complying with applicable legal regulations and fulfilling obligations to regulatory bodies.
• Platform Improvement: Analyzing user experience to improve the functionality and quality of the platform.

We never sell your information to third parties for marketing or other purposes without your consent.

aq1971 strictly protects the confidentiality of your information. However, information may be shared with the following parties in specific circumstances:

5.1 Service Provider Partners

Only the necessary amount of information is shared with trusted partners providing payment processing (bKash, Nagad, Rocket), identity verification, cybersecurity, and technical services. These partners are bound by our privacy policy obligations.

5.2 Game Software Providers

Only gameplay-related information is shared with game providers such as Pragmatic Play, Spribe, JILI, PG Soft, Evolution Gaming, and others — as needed to ensure fair play and the gaming experience.

5.3 Legal Obligations

Information may be disclosed on the basis of a court order, a lawful government directive, or a legitimate request from a law enforcement agency.

5.4 Business Transfers

In the event of a business merger, acquisition, or asset transfer, user information may be transferred. In such cases, we will notify you in advance and inform you of the new policy.

We never sell, rent, or commercially transfer your personal information to third parties.

aq1971 applies industry-standard security measures to keep your information secure. Our security framework includes:

• SSL/TLS Encryption: All data transmission between your browser and our servers is protected by 256-bit SSL encryption.
• Encrypted Data Storage: Stored sensitive information is kept in an encrypted state.
• Access Controls: Strict role-based access controls are enforced — only authorized personnel can view the information they need.
• Firewalls and Intrusion Detection: Our servers are protected by advanced firewalls and intrusion detection systems.
• Regular Security Audits: Regular audits are conducted to identify security vulnerabilities in the platform.
• Two-Factor Authentication (2FA): Two-factor authentication is available for additional account protection.

Although we are committed to ensuring the highest level of security, no internet-based transmission or electronic storage method is completely secure. Therefore, please keep your password confidential and notify us immediately if you notice any suspicious activity.

aq1971 retains user information only for as long as necessary to fulfill the purpose for which it was collected, or as required to meet applicable legal obligations.

• Active Accounts: All relevant information is retained while the account remains active.
• Closed Accounts: Even after an account is closed, financial transaction information may be retained for a specified period in accordance with legal requirements.
• Legal Proceedings: If a dispute or legal proceeding is ongoing, the relevant information will be retained until it is resolved.
• Analytics Data: Anonymized analytics data may be retained for an extended period, as it contains no personally identifiable information.

Once the specified retention period has passed, your information is securely deleted or anonymized.

aq1971 strictly does not provide services to persons under the age of 21. We do not knowingly collect personal information from any minor.

We conduct an age verification process at the time of registration. If a user registers using false information and is subsequently found to be a minor, their account will be closed immediately and the relevant information will be securely deleted.

If you become aware that a minor has created an account on our platform, please notify us immediately.

aq1971 reserves the right to review and update this Privacy Policy from time to time. For any significant changes:

• The updated policy will be published on this page and the "Last Updated" date at the top of the page will be changed.
• For significant changes, a notification will be sent to your registered email address.
• Your continued use of the platform after any changes will be considered as your acceptance of the new policy.

We recommend that you visit this page regularly and stay informed about the latest Privacy Policy.

If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us:

Our data protection team works according to Bangladesh Standard Time (BST, UTC+6) and is committed to responding to your requests promptly.